The ShoreTel Solution Architect has to understand customer requirements when designing and delivering quality solution proposals. They should be able to understand how solutions and components work together as a single image when creating a good architectural design. The professional will be able to uncover design considerations and describe the implementation of best practices in detail.

The professionals should look into the Post Sales Customer Life Cycles issues resolutions. They organize discovery meetings to understand the client’s requirements. The architect provides specific solutions to meet the requirements.

It is the responsibility of the architect to document the requirements. The must put in place a collaborative framework and create a solution prototype. They should actively participate in technology selection and control solution development. The professional should also support project management.
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